Introduction
Welcome to LYAAQA. This Privacy Policy explains how LYAAQA ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you use our mobile application and services. By using LYAAQA, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you register for an account or subscribe to our services, we may collect:
- Full name and contact information (email address, phone number)
- Date of birth and gender
- Payment and billing information
- Account credentials (username and password)
- Profile information and preferences
Health and Fitness Data
With your consent, we collect:
- Body measurements (height, weight, BMI)
- Fitness goals and workout preferences
- Exercise activity and performance data
- Nutrition and dietary information
- Progress photos and measurements
Device and Usage Information
We automatically collect:
- Device type, operating system, and unique device identifiers
- App usage statistics and interactions
- IP address and location data (with your permission)
- Crash reports and diagnostic information
How We Use Your Information
We use collected information for the following purposes:
- Providing personalized fitness programs and workout recommendations
- Processing subscription payments and managing your account
- Communicating service updates, new features, and promotional offers
- Analyzing app performance and improving user experience
- Ensuring platform security and preventing unauthorized access
- Product personalization to customize your experience
Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your data with:
- Payment Processors: Secure third-party providers handling subscription transactions through Apple's In-App Purchase system
- Service Providers: Trusted vendors performing services on our behalf (cloud hosting, analytics)
- Third-Party AI Services: We will clearly disclose and obtain your explicit permission before sharing any personal data with third-party AI providers
- Legal Authorities: When required by law or to protect our rights and the rights of others
All third-party service providers are contractually obligated to maintain data confidentiality and security.
Data Security
We implement robust security measures to protect your personal data:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and vulnerability assessments
- Staff training on data protection practices
- Secure data handling procedures
Data Retention
We retain your personal information for as long as your account remains active or as needed to provide services. After account termination:
- Account data is retained for 90 days for recovery purposes
- Billing records are kept for 7 years to comply with financial regulations
- Anonymized usage data may be retained indefinitely for analytics
Your Rights
You have the right to:
- Access your personal data and request copies
- Correct inaccurate or incomplete information
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for data processing at any time
- Object to processing for direct marketing purposes
- Request data portability to another service provider
To exercise these rights, contact us at privacy@lyaaqa.app
Children's Privacy
LYAAQA is not intended for users under 18 years of age. We do not knowingly collect personal information from minors.
International Data Transfers
Your data may be stored and processed in various locations. If data is transferred internationally, we ensure appropriate safeguards are in place to protect your information.
Tracking and Personalization
We use tracking technologies to enhance app functionality and personalize your experience. You can control tracking permissions through your device settings and manage App Tracking Transparency preferences in iOS settings.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or app notification. Your continued use after changes constitutes acceptance of the updated policy.
Contact Us
For questions or concerns regarding this Privacy Policy or your personal data, please contact:
LYAAQA
Email: privacy@lyaaqa.app
Support: support@lyaaqa.app
Website: www.lyaaqa.com